Admin dashboard error blocking user access and program websites inaccessible

Incident Report for BCycle

Resolved

This incident has been resolved.

Posted Jun 08, 2025 - 12:22 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 08, 2025 - 05:29 CDT

Update

We are continuing to work on a fix for this issue.

Posted Jun 07, 2025 - 22:18 CDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 07, 2025 - 22:17 CDT

Investigating

An issue in admin with the reporting dashboard is blocking regular access to the admin site. We are investigating to find a fix for this issue. Thank you for your patience while we resolve this issue.

Posted Jun 07, 2025 - 18:43 CDT

This incident affected: BCycle Admin (DEN - BCycle Admin) and Program Websites.