Investigating - We are investigating an issue where legacy kiosk PCs are getting stuck on a login screen after an attempted reboot. As a temporary workaround, please attempt hard reboots at the kiosk or re-image the PC.
Oct 08, 2026 - 09:42 CDT

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For 24-hour BCycle operator support, you can reach us at (267) 952-6469.
For accelerated support during business hours (M-F 8-5), please visit the BCycle Help Center

Portal API Operational
DEN - Portal API Operational
PHL - Portal API Operational
LAX - Portal API Operational
Kiosk Client and 3.0 Dock System Services Degraded Performance
IoT Hub Operational
Service Fabric Operational
Stream Analytics Operational
3.0 Dock Monitor Operational
Kiosk Client Installation Degraded Performance
BCycle Admin Operational
DEN - BCycle Admin Operational
PHL - BCycle Admin Operational
LAX - BCycle Admin Operational
Identity Service Operational
Program Websites Operational
3rd Party Services Operational
Stripe Checkout.js Operational
Credit Call - Hosted Payment/eKashu Operational
Twilio SMS Long Code, North America Operational
GBFS Operational
MDS Operational
BCycle Mobile App Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 12, 2026

No incidents reported today.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

Unresolved incident: Legacy kiosk getting stuck on login screen after reboot.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

Completed - The scheduled maintenance has been completed.
Sep 30, 22:12 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 22:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 30, 16:02 CDT

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.