For 24-hour BCycle operator support, you can reach us at (267) 952-6469.
For accelerated support during business hours (M-F 8-5), please visit the BCycle Help Center
Portal API
?
Operational
DEN - Portal API
Operational
PHL - Portal API
Operational
LAX - Portal API
Operational
Kiosk Client and 3.0 Dock System Services
?
Operational
IoT Hub
?
Operational
Service Fabric
?
Operational
Stream Analytics
?
Operational
3.0 Dock Monitor
?
Operational
BCycle Admin
?
Operational
DEN - BCycle Admin
Operational
PHL - BCycle Admin
Operational
LAX - BCycle Admin
Operational
Identity Service
?
Operational
Program Websites
?
Operational
3rd Party Services
?
Operational
Stripe Checkout.js
Operational
Credit Call - Hosted Payment/eKashu
?
Operational
Twilio SMS Long Code, North America
Operational
GBFS
?
Operational
MDS
?
Operational
BCycle Mobile App
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This issue has been resolved. Please be aware that admin may still show some inconsistency in data from the time of the outage.
Jul 5, 12:30 CDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 5, 11:29 CDT
Identified -
The issue has been identified and a fix is being implemented.
Jul 5, 11:18 CDT
Investigating -
We are investigating an issue with Admin data behaving inconsistently and user trips not closing. We will continue to update with more information as we find more information and work towards a solution.
Jul 5, 10:31 CDT