All Systems Operational

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For 24-hour BCycle operator support, you can reach us at (267) 952-6469.
For accelerated support during business hours (M-F 8-5), please visit the BCycle Help Center

Uptime over the past 90 days. View historical uptime.
Portal API Operational
DEN - Portal API Operational
PHL - Portal API Operational
LAX - Portal API Operational
Kiosk Client and 3.0 Dock System Services Operational
IoT Hub Operational
Service Fabric Operational
Stream Analytics Operational
3.0 Dock Monitor Operational
Kiosk Client Installation Operational
BCycle Admin Operational
DEN - BCycle Admin Operational
PHL - BCycle Admin Operational
LAX - BCycle Admin Operational
Identity Service Operational
Program Websites Operational
3rd Party Services Operational
Stripe Checkout.js Operational
Credit Call - Hosted Payment/eKashu Operational
Twilio SMS Long Code, North America Operational
GBFS Operational
MDS Operational
BCycle Mobile App Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 5, 2026

No incidents reported today.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

Sprint 49 Deployment
Completed - The scheduled maintenance has been completed.
Sep 30, 22:12 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 22:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 30, 16:02 CDT

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

Reports of Registration Failures in Mobile Apps
Resolved - This incident has been resolved.
Sep 21, 13:04 CDT
Monitoring - Our team had also identified a configuration change that we have implemented and we are seeing registrations and phone verification working again. We will continue to monitor the system.
Sep 21, 11:47 CDT
Investigating - We are currently receiving reports of failed registration attempts within our mobile app. We have identified that Twilio is currently experiencing an outage. They are investigating the issues on their end and we will continue to monitor our systems and update accordingly when we see things begin to recover.
Sep 21, 11:17 CDT
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