For 24-hour BCycle operator support, you can reach us at (267) 952-6469.
For accelerated support during business hours (M-F 8-5), please visit the BCycle Help Center
Portal API
Operational
DEN - Portal API
Operational
PHL - Portal API
Operational
LAX - Portal API
Operational
Kiosk Client and 3.0 Dock System Services
Operational
IoT Hub
Operational
Service Fabric
Operational
Stream Analytics
Operational
3.0 Dock Monitor
Operational
Kiosk Client Installation
Operational
BCycle Admin
Operational
DEN - BCycle Admin
Operational
PHL - BCycle Admin
Operational
LAX - BCycle Admin
Operational
Identity Service
Operational
Program Websites
Operational
3rd Party Services
Operational
Stripe Checkout.js
Operational
Credit Call - Hosted Payment/eKashu
Operational
Twilio SMS Long Code, North America
Operational
GBFS
Operational
MDS
Operational
BCycle Mobile App
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved and the data for the non BCycle Admin ops tools and apps are showing accurate data.
Aug 7, 20:58 CDT
Investigating -
We have received reports that users are experiencing issues where the data shown on the Indego and Metro mobile apps (and ops maps) are showing inaccurate information that results in checkout declines for users.
We've received reports that the BCycle Admin is reporting accurate information, and other non BCycle Admin ops tools are not.