For 24-hour BCycle operator support, you can reach us at (267) 952-6469.
For accelerated support during business hours (M-F 8-5), please visit the BCycle Help Center
Portal API
Operational
DEN - Portal API
Operational
PHL - Portal API
Operational
LAX - Portal API
Operational
Kiosk Client and 3.0 Dock System Services
Operational
IoT Hub
Operational
Service Fabric
Operational
Stream Analytics
Operational
3.0 Dock Monitor
Operational
Kiosk Client Installation
Operational
BCycle Admin
Operational
DEN - BCycle Admin
Operational
PHL - BCycle Admin
Operational
LAX - BCycle Admin
Operational
Identity Service
Operational
Program Websites
Operational
3rd Party Services
Operational
Stripe Checkout.js
Operational
Credit Call - Hosted Payment/eKashu
Operational
Twilio SMS Long Code, North America
Operational
GBFS
Operational
MDS
Operational
BCycle Mobile App
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Jun 30, 12:26 CDT
Monitoring -
We have identified a configuration mismatch and applied changes to the system. We are continuing to monitor for any residual problems however, at this time the issue should be resolved and the PHL Admin User grid Profile popup restored to working order.
Jun 30, 11:18 CDT
Investigating -
We are currently investigating an issue with the User grid Profile popup in Admin impacting Philadelphia.
Jun 30, 09:20 CDT
Completed -
The scheduled maintenance has been completed.
Jun 29, 22:28 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 22:00 CDT
Scheduled -
The following systems are planned for Deployment:
- Admin - Portal - Database
If you experience issues outside this planned timeline, please contact our after hours call center at 1-(267) 952-6469 to leave an emergency message for our team. For notes related to this release, please check the Software Release section of the BCycle HelpCenter post-deployment.
Jun 29, 16:04 CDT