BCycle System Status
Refresh issue for reporting data
Investigating - A refresh issue for reporting data is preventing Power BI reports from returning data for 2026.

We are working through a fix.

These reports and other reports may have data gaps for the next several days as a series of refreshes runs sequentially.

We apologize for the inconvenience.
Jan 14, 2026 - 17:26 CST

About This Site

For 24-hour BCycle operator support, you can reach us at (267) 952-6469.
For accelerated support during business hours (M-F 8-5), please visit the BCycle Help Center

Uptime over the past 90 days. View historical uptime.
Portal API Operational
DEN - Portal API Operational
PHL - Portal API Operational
LAX - Portal API Operational
Kiosk Client and 3.0 Dock System Services Operational
IoT Hub Operational
Service Fabric Operational
Stream Analytics Operational
3.0 Dock Monitor Operational
BCycle Admin Degraded Performance
DEN - BCycle Admin Degraded Performance
PHL - BCycle Admin Degraded Performance
LAX - BCycle Admin Degraded Performance
Identity Service Operational
Program Websites Operational
3rd Party Services Degraded Performance
Stripe Checkout.js Operational
Credit Call - Hosted Payment/eKashu Operational
Twilio SMS Long Code, North America Degraded Performance
GBFS Operational
MDS Operational
BCycle Mobile App Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 14, 2026

Unresolved incident: Refresh issue for reporting data.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026
Sprint 27-30 Deployment
Completed - The scheduled maintenance has been completed.
Jan 6, 22:26 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 22:00 CST
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 6, 14:31 CST
Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

Dec 31, 2025

No incidents reported.

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