Resolved -
Kiosk client imaging functionality has been restored to normal operating standards. Ubuntu service dependencies have been restored to normal functionality and we have confirmed that the re-imaging and installation process is functional again. Thank you for your patience and understanding while we monitored this situation.
May 7, 09:29 CDT
Update -
The kiosk client imaging process is still being affected by Ubuntu service degradation. As the situation is unpredictable with times where services are up and down, we are unable to confirm a restoration to normal service with kiosk client imaging.
Currently, you can attempt to complete the kiosk client imaging process, but it may fail due to down services. If this is the case, please wait and try again at a later time. We are very sorry for the inconvenience this causes for your operations. We will continue to monitor and give notice when services are reliably available again. Thank you for your patience!
May 5, 17:13 CDT
Identified -
Our kiosk client imaging process is currently being affected by a widespread outage from Ubuntu, due to a cyberattack that began Thursday, April 30th at approximately 12pm CDT. Since that time, our kiosk client imaging process has been unable to complete successfully in a reliable manner.
At this time, we ask for you to please pause kiosk client imaging until further notice. We are continuing to monitor the situation and will update with more information as services are made available once again. We apologize for the inconvenience.
May 4, 12:51 CDT