For 24-hour BCycle operator support, you can reach us at (267) 952-6469.
For accelerated support during business hours (M-F 8-5), please visit the BCycle Help Center
Portal API
Operational
DEN - Portal API
Operational
PHL - Portal API
Operational
LAX - Portal API
Operational
Kiosk Client and 3.0 Dock System Services
Operational
IoT Hub
Operational
Service Fabric
Operational
Stream Analytics
Operational
3.0 Dock Monitor
Operational
BCycle Admin
Operational
DEN - BCycle Admin
Operational
PHL - BCycle Admin
Operational
LAX - BCycle Admin
Operational
Identity Service
Operational
Program Websites
Operational
3rd Party Services
Operational
Stripe Checkout.js
Operational
Credit Call - Hosted Payment/eKashu
Operational
Twilio SMS Long Code, North America
Operational
GBFS
Operational
MDS
Operational
BCycle Mobile App
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
The scheduled maintenance has been completed.
Feb 4, 22:23 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 22:00 CST
Scheduled -
The following systems are planned for Deployment:
- Portal - MDS
If you experience issues outside this planned timeline, please contact our after hours call center at 1-(267) 952-6469 to leave an emergency message for our team. For notes related to this release, please check the Software Release section of the BCycle HelpCenter post-deployment.
Feb 4, 13:10 CST
Resolved -
This incident has been resolved.
Jan 28, 09:24 CST
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 28, 07:55 CST
Investigating -
We are currently investigating and issue reported where some users are having issues logging into admin, and those who can log in are receiving a pop up error message on the dashboard.
Jan 28, 07:09 CST