Reports of Indego & Metro Bike Share App / Bike Availability Discrepancies

Incident Report for BCycle

Resolved

This incident has been resolved and the data for the non BCycle Admin ops tools and apps are showing accurate data.

Posted Aug 07, 2026 - 20:58 CDT

Investigating

We have received reports that users are experiencing issues where the data shown on the Indego and Metro mobile apps (and ops maps) are showing inaccurate information that results in checkout declines for users.

We've received reports that the BCycle Admin is reporting accurate information, and other non BCycle Admin ops tools are not.

We are investigating the issue.

Posted Aug 07, 2026 - 17:30 CDT