BCycle System Status

All Systems Operational

About This Site

For 24-hour BCycle operator support, you can reach us at (267) 952-6469.
For accelerated support during business hours (M-F 8-5), please visit the BCycle Help Center

Portal API ? Operational
DEN - Portal API Operational
PHL - Portal API Operational
LAX - Portal API Operational
Kiosk Client and 3.0 Dock System Services ? Operational
IoT Hub ? Operational
Service Fabric ? Operational
Stream Analytics ? Operational
3.0 Dock Monitor ? Operational
BCycle Admin ? Operational
DEN - BCycle Admin Operational
PHL - BCycle Admin Operational
LAX - BCycle Admin Operational
Identity Service ? Operational
Program Websites ? Operational
3rd Party Services ? Operational
Stripe Checkout.js Operational
Credit Call - Hosted Payment/eKashu ? Operational
Twilio SMS Long Code, North America Operational
GBFS ? Operational
MDS ? Operational
BCycle Mobile App Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 21, 2025

No incidents reported today.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025
Completed - The scheduled maintenance has been completed.
Jun 9, 22:24 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 22:00 CDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 9, 16:50 CDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 9, 16:47 CDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 9, 16:45 CDT
Scheduled - We will be deploying Portal API to support users ability to text Customer Service. Minimal downtime is expected.
Jun 9, 16:43 CDT
Jun 8, 2025
Resolved - This incident has been resolved.
Jun 8, 12:22 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 8, 05:29 CDT
Update - We are continuing to work on a fix for this issue.
Jun 7, 22:18 CDT
Identified - The issue has been identified and a fix is being implemented.
Jun 7, 22:17 CDT
Investigating - An issue in admin with the reporting dashboard is blocking regular access to the admin site. We are investigating to find a fix for this issue. Thank you for your patience while we resolve this issue.
Jun 7, 18:43 CDT
Jun 7, 2025