Investigating - We are aware of an issue with the display of two sets of reports in BCycle Admin (System Analytics and 3.0 Dock Reporting). We are working with Microsoft to resolve the issue.
This limited report availability may extend through the weekend. We apologize for the inconvenience!
Oct 02, 2025 - 11:55 CDT
For 24-hour BCycle operator support, you can reach us at (267) 952-6469.
For accelerated support during business hours (M-F 8-5), please visit the BCycle Help Center
Portal API
?
Operational
DEN - Portal API
Operational
PHL - Portal API
Operational
LAX - Portal API
Operational
Kiosk Client and 3.0 Dock System Services
?
Operational
IoT Hub
?
Operational
Service Fabric
?
Operational
Stream Analytics
?
Operational
3.0 Dock Monitor
?
Operational
BCycle Admin
?
Degraded Performance
DEN - BCycle Admin
Degraded Performance
PHL - BCycle Admin
Degraded Performance
LAX - BCycle Admin
Degraded Performance
Identity Service
?
Operational
Program Websites
?
Operational
3rd Party Services
?
Operational
Stripe Checkout.js
Operational
Credit Call - Hosted Payment/eKashu
?
Operational
Twilio SMS Long Code, North America
Operational
GBFS
?
Operational
MDS
?
Operational
BCycle Mobile App
Operational
90 days ago
99.98
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
Twilio has resolved their outage.
Sep 28, 16:04 CDT
Monitoring -
Twilio is reporting outages across their network which is impacting SMS verification in the BCycle Mobile App. We are monitoring the situation and will update here when Twilio has resolved the issue. We appreciate your patience and apologize for the inconvenience.
Sep 28, 13:09 CDT